Marketing and price unit
Investigation of requests received from customers in terms of the ability to fulfil their requests.
Obtaining sufficient information from the customer, identifying the demands and related requests.
Comments and suggestions from relevant units regarding ordering provisions.
Setting up a contract for the sale of goods and resolving possible controversies and eventually concluding a contract.
Referral of orders to financial units and quality assurance for implementation.
Compilation and preparation of contract amendments if needed.
Marketing and Identification of new markets.
Forecasting the status of future markets and advertising information about the company and its products.
Measuring and monitoring customer satisfaction.
Applying comments on changing product schedules – Applying force majeure cases.
Follow up of the process from receipt of the request to delivery of parts.